Our Ten Step Repair Process
Every vehicle runs the same ten steps: evaluation, check in, teardown diagnostics, estimate authorization, parts and preparation, repair and fabrication, body and paint, reassembly, quality assurance, and delivery. Each step is photographed, and you get updates rather than having to chase them.
The ten steps
The sequence does not change. The time inside each step does, mostly depending on parts.
Evaluation appointment. You bring the vehicle in and we look at it properly. A written estimate is $150 and is credited against the repair when you authorize it.
Inspection and check in. Full photography and measurement before anything is touched. This record is the baseline for the entire claim.
Teardown diagnostics. Panels come off so we can see the framing and structure behind them. On an RV this is where most of the real damage appears.
Estimate authorization. The revised scope goes to you and to your carrier, with photographs. Nothing proceeds until it is approved.
Parts and preparation. Parts are ordered and the vehicle is prepped. Caps and skins are the usual long pole because manufacturers build them in batches.
Repair and fabrication. Structural first. Frame, framing, and substrate are corrected and measured before anything cosmetic goes on.
Body and paint. Panel work, prep, primer, base, clear, and blending into adjacent panels. This stage cannot be compressed without defects.
Reassembly. Trim, glass, seals, systems, and any build out content that came off goes back on and gets tested.
Quality assurance. Multi point inspection and a water test. If it leaks here, it does not leave.
Delivery. The vehicle is cleaned and handed back with the documentation package, including before and after photographs.
Realistic timelines
A contained single panel repair is usually one to two weeks. Major collision work with cap replacement or structural correction commonly runs four to twelve weeks. Interior remodels run three to twelve weeks depending on scope.
Most of the variance is parts, not labor. An RV cap for a discontinued model year can take months to source, and when that happens we tell you at authorization rather than at week six.
Last reviewed by the OCRV Center shop team.
Ready to get it looked at?
Bring it in for a written estimate. We bill your carrier direct and handle the documentation.